Privacy Policy

Glamour Kits understands the value of your privacy especially on the internet. We want you to enjoy your shopping experience with us in the safe knowledge that we take every precaution to ensure your privacy is maintained.

If you have any questions about the handling or protection of your personal detail, or your rights under this Online Agreement or if you would like to unsubscribe from marketing material then please contact us at info@glamourkits.co.uk or by post to  31 Halliday Close, Basingstoke, RG21 3LA



Information Collection

When you shop with Glamour Kits you will submit your personal information to us. We will treat all information submitted by you in accordance with the terms of this privacy policy (as updated and amended from time to time) and in strict compliance with all Data Protection Legislation.

By entering your personal information in our web site you accept that we may retain your information and it may be held by Glamour Kits  or by any third party company which processes it on our behalf.



What information do we collect?


In order to fulfill any orders placed with us we collect the following details:
  • Your name
  • Credit/debit card statement address and delivery address
  • Telephone number
  • Email address - to contact you with regard the order or if you are subscribed to our newsletter

How do we use your personal details?


All the information we collect via our website or through correspondence with you is used to operate and improve the service we offer you. We are committed to using your personal information only for:

  • Dealing with orders and accounts for the supply of our goods and services.
  • Monitoring and improving the Glamour Kits web site and our services.
  • Planning and managing business activities, including analysing customers' shopping habits and preferences.
  • Enabling third parties to carry out technical, logistical or other functions on our behalf.
  • Conducting market research including statistical analysis of customer behaviour which we may disclose to third parties in depersonalised, aggregated form.
  • Providing you with information about the products and services we offer.
  • Providing you with periodic communications (this may be by post, telephone, SMS, email or as part of your   delivery) about features, products, services, events, promotions and special offers. Such communications from Glamour kits might include advertising for or offers from third parties. If you wish to withdraw your consent from receiving these communications you can do so by logging onto your account and amending your communication settings online.
  • Enabling our debt collection agency to collect payment from you should that be necessary.
  • Preventing and detecting fraud or abuses of our website.

When we share your personal information

Information about our customers is an important part of our business and Glamour Kits do not sell or rent your information to anyone else to enable them to send you direct marketing unless you agree otherwise. However, there are circumstances where it is necessary for us to share personal information in order for us to provide our customers with delivery service and PayPal who handle our credit card transactions. At all times where we use or disclose your information it will remain secure.

The circumstances where we may share some of your information with others are described below:

  1. Third Party Service Providers
    We employ other companies and individuals to perform functions on our behalf.
  2. Promotional Offers
    Sometimes we send offers to customers on behalf of other businesses. We will not permit other businesses to contact our customers directly and all such promotional offers will come via Glamour Kits. If you wish to withdraw your consent from receiving these communications you can do so by logging onto your account and amending your communication settings online.
  3. With your consent
    Other than as set out above you will receive notice when information about you may be sent to a third party and you will have an opportunity to choose not to share the information.

How do we protect visitor information?


We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.


Do we use "cookies"?


Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.


How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.


Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).


Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.