Glamour Kits understands the value of your privacy especially on the
internet. We want you to enjoy your shopping experience with us in the
safe knowledge that we take every precaution to ensure your privacy is
maintained.
If you have any questions about the handling or protection of your
personal detail, or your rights under this Online Agreement or if you
would like to unsubscribe from marketing material then please contact us
at info@glamourkits.co.uk or by post to 31 Halliday Close,
Basingstoke, RG21 3LA
Information Collection
When you shop with Glamour Kits you will submit your
personal information to us. We will treat all information submitted
by you in accordance with the terms of this privacy policy (as updated
and amended from time to time) and in strict compliance with all Data
Protection Legislation.
By entering your personal information in our web site
you accept that we may retain your information and it may be held by
Glamour Kits or by any third party company which processes it on our
behalf.
What information do we collect?
In order to fulfill any orders placed with us we collect the following details:
Your name
Credit/debit card statement address and delivery address
Telephone number
Email address - to contact you with regard the order or if you are subscribed to our newsletter
How do we use your personal details?
All the information we
collect via our website or through correspondence with you is used to
operate and improve the service we offer you. We are committed to using
your personal information only for:
Dealing with orders and accounts for the supply of our goods and services.
Monitoring and improving the Glamour Kits web site and our services.
Planning and managing business activities,
including analysing customers' shopping habits and preferences.
Enabling third parties to carry out technical, logistical or other
functions on our behalf.
Conducting market research including statistical
analysis of customer behaviour which we may disclose to third parties
in depersonalised, aggregated form.
Providing you with information about the products and services we offer.
Providing you with periodic communications (this
may be by post, telephone, SMS, email or as part of your
delivery) about features, products, services, events, promotions and
special offers. Such communications from Glamour kits might include
advertising for or offers from third parties. If you wish to withdraw
your consent from receiving these communications you can do so by
logging onto your account and amending your communication settings
online.
Enabling our debt collection agency to collect
payment from you should that be necessary.
Preventing and detecting fraud or abuses of our website.
When we share your personal information
Information about our customers is an important part of our business and Glamour Kits do not sell or rent your information to anyone else to enable them to send you direct marketing unless you agree otherwise. However, there are circumstances where it is necessary for us to share personal information in order for us to provide our customers with delivery service and PayPal who handle our credit card transactions. At all times where we use or disclose your information it will remain secure.
The circumstances where we may share some of your
information with others are described below:
Third Party Service Providers
We employ other companies and individuals to
perform functions on our behalf.
Promotional Offers
Sometimes we send offers to customers on behalf
of other businesses. We will not permit other
businesses to contact our customers directly and all such promotional
offers will come via Glamour Kits. If you wish to withdraw your consent
from
receiving these communications you can do so by logging onto your
account and amending your communication settings online.
With your consent
Other than as set out above you will receive
notice when information about you may be sent to a third party and you
will have an opportunity to choose not to share the information.
How do we protect visitor information?
We
implement a variety of security measures to maintain the safety of your
personal information. Your personal information is contained behind
secured networks and is only accessible by a limited number of persons
who have special access rights to such systems, and are required to keep
the information confidential. When you place orders or access your
personal information, we offer the use of a secure server. All
sensitive/credit information you supply is transmitted via Secure Socket
Layer (SSL) technology and then encrypted into our databases to be only
accessed as stated above.
Do we use "cookies"?
Yes.
Cookies are small files that a site or its service provider transfers
to your computer's hard drive through your Web browser (if you allow)
that enables the site's or service provider's systems to recognize your
browser and capture and remember certain information. For instance, we
use cookies to help us remember and process the items in your shopping
cart. They are also used to help us understand your preferences based on
previous or current site activity, which enables us to provide you with
improved services. We also use cookies to help us compile aggregate
data about site traffic and site interaction so that we can offer better
site experiences and tools in the future.
We may contract with
third-party service providers to assist us in better understanding our
site visitors. These service providers are not permitted to use the
information collected on our behalf except to help us conduct and
improve our business.
You can choose to have your computer warn
you each time a cookie is being sent, or you can choose to turn off all
cookies. You do this through your browser (like Netscape Navigator or
Internet Explorer) settings. Each browser is a little different, so look
at your browser Help menu to learn the correct way to modify your
cookies. If you turn cookies off, you won't have access to many features
that make your site experience more efficient and some of our services
will not function properly. However, you can still place orders over the
telephone by contacting customer service.
How can you opt-out, remove or modify information you have provided to us?
To
modify your e-mail subscriptions, please let us know by modifying your
preferences in the "My Account" section. Please note that due to email
production schedules you may receive any emails already in production.
To
delete all of your online account information from our database, sign
into the "My Account" section of our site and remove your shipping
addresses, billing addresses & payment information. Please note that
we may maintain information about an individual sales transaction in
order to service that transaction and for record keeping.
Third party links
In
an attempt to provide you with increased value, we may include third
party links on our site. These linked sites have separate and
independent privacy policies. We therefore have no responsibility or
liability for the content and activities of these linked sites.
Nonetheless, we seek to protect the integrity of our site and welcome
any feedback about these linked sites (including if a specific link does
not work).
Changes to our policy
If
we decide to change our privacy policy, we will post those changes on
this page. Policy changes will apply only to information collected after
the date of the change.
